Shipping policy

At VioletAmber, we aim to ensure that your jewellery arrives safely and quickly. Please review our shipping details below to better understand our processes.

Processing Time

• Orders are typically processed and shipped within 48-72 hours of your order being placed.
• Custom, personalized jewelry, or bulk orders may require additional processing time and will be shipped according to a mutually agreed timeline.

  Shipping Address Errors

  Please double-check your shipping information at checkout. If an error occurs in your shipping address, contact us immediately at violetamberjewellery@gmail.com. We will do our best to correct it before shipping.

  Returns Due to Incorrect Address

  If a package is returned due to an incorrect or incomplete shipping address, the customer will be responsible for any additional shipping fees to resend the package.

  Contact Us

  If you have any questions about our shipping policies, please contact us at violetamberjewellery@gmail.com. We’re here to help!